Refund & Return Policy
At Golden Path, we want you to be fully satisfied with your purchase. Please read our refund and return policy carefully.
Returns
We offer a 30-day return policy, which means you have 15 days after receiving your item to request a return.
To be eligible for a return, your item must be:
- In the same condition that you received it
- Unworn or unused
- With tags attached
- In its original packaging
- Accompanied by a receipt or proof of purchase
To start a return, please contact us at:
📧 goldenpathstore02@gmail.com
Please note that returns sent without prior approval will not be accepted.
Exchanges
The fastest way to ensure you get what you want is to return the item you have.
Once the return is accepted, you can make a separate purchase for the new item.
European Union – 14 Day Cooling-Off Period
If your order is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without justification.
The item must be returned:
- In the same condition you received it
- Unused or unworn
- With tags
- In its original packaging
You will also need the receipt or proof of purchase.
Refunds
We will notify you once we have received and inspected your return and let you know whether the refund has been approved.
If approved, your refund will be automatically processed to your original payment method within 10 business days.
Please remember that it may take some time for your bank or credit card company to process and post the refund.
If more than 15 business days have passed since your refund was approved, please contact us at:
📧 goldenpathstore02@gmail.com
Damages and Issues
Please inspect your order upon reception and contact us immediately if:
- The item is defective
- The item is damaged
- You received the wrong item
We will evaluate the issue and make it right.
Non-Returnable Items
Certain items cannot be returned, including:
- Perishable goods
- Personal care items
- Custom or personalised products
If you have questions about a specific item, please contact us before purchasing.
Contact Us
If you have any questions about our Return & Refund Policy, please contact us at:
📧 goldenpathstore02@gmail.com